Supersmith was launching a mobility scooter into a market nobody had rethought in forty years.

So we made sure the 3Scooter was the story when the Prince of Wales took it for a ride.

From a royal test ride to a launch built around the people who use it.

The Prince of Wales riding the Supersmith 3Scooter in Bristol

Photo: Andrew Parsons, Kensington Palace

The launch in numbers

55

Pieces of coverage in launch month

511.53M

Reach

National

Plus tech, broadcast and Bristol press

On air

BBC Points West

Supersmith is rebuilding the mobility scooter from the ground up. Its 3Scooter uses patented EverLevel™ stability technology, inspired by F1, to stop the tipping that knocks so many riders' confidence, and the founders built it because they had seen up close how badly the existing market served the people who rely on it.

That gave us three stories at once: new technology, a family reason behind the business, and a strong view on how a mobility scooter should look and feel. Our job was to get all three in front of national, tech, health and Bristol press as the scooter came to market.

In January, the Prince of Wales visited a robotics laboratory at UWE Bristol and tried the 3Scooter for himself. There was no release for the visit, so we worked it as rapid-response PR, talking directly to the journalists covering the day and making sure Supersmith was the name in their story. The ride, and his joke that it wasn't fast enough for him, ran across BBC News, the Daily Mail, The Independent, the Daily Express, The Sun, the i Paper, Hello! and GB News. Launch month closed with 55 pieces of coverage and 511.53M reach.

We followed it with the launch release, a TikTok channel built from scratch for a younger audience, and an installation at Treasure House Fair in London that put the 3Scooter in front of a design and culture crowd rather than a medical one.

Launching something that changes how people see a whole category?

Talk to us about getting it in front of the people who'll care.

START A CONVERSATION NOW

See more work →

Services used: PR, Social, Content

Social_Daisy

PR and marketing specialist.

Next
Next

Nexo Padel Club was launching a venue that wasn't built yet.